By accessing or using https://www.shineshree.com/ (the “Site”) and ordering our natural handcrafted soaps, body wash, or related products (“Products”), you agree to these Terms & Conditions (“Terms”). If you don’t agree, please do not use the Site.

1. Eligibility
You must be at least 18 years old and capable of forming binding contracts. By placing an order, you affirm that you meet these criteria.

2. Account Registration & Security

  • You may register an account to place orders, track purchases, save addresses, etc.
  • You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted under your account.
  • You must notify us immediately of any unauthorized use or security breach.

3. Orders & Acceptance

  • All orders are subject to acceptance by us.
  • We reserve the right to refuse or cancel any order at our discretion (e.g. due to product unavailability, pricing error, failed payment).
  • If we cancel after you’ve paid, we will issue a full refund per our Refund Policy.

4. Pricing & Payment

  • Prices listed on the Site are in Indian Rupees (INR) and are inclusive or exclusive of taxes as stated.
  • We accept payment via available payment gateways, cards, UPI, net banking, etc.
  • You agree to pay all charges, including taxes, duties, and shipping fees.

5. Shipping, Delivery & Risk of Loss

  • We ship as per our Shipping & Delivery Policy (see below).
  • Once the product is delivered to the courier or dropshipper, risk of loss or damage to the goods transfers to you (unless stated otherwise).

6. Use of Products

  • Our Products are handcrafted and natural; please read the ingredient list and usage instructions carefully.
  • You agree to use the Products as intended. We assume no liability for misuse, allergic reaction, or harm if instructions are ignored.

7. Intellectual Property

  • All content on the Site — text, images, logos, branding, design — is owned by us or our licensors and protected by copyright, trademarks, or other intellectual property rights.
  • You may view, download, or print pages for personal use only; you may not reproduce, modify, distribute, or exploit them without our prior permission.

8. Prohibited Activities
You agree not to:

  • Use the Site for unlawful purposes
  • Impersonate others or misrepresent your affiliation
  • Upload harmful code (viruses, malware)
  • Tamper with or interfere with the Site’s security
  • Harvest or collect data about others using the Site

9. Disclaimers & Limitation of Liability

  • The Site and Products are provided “as is” without warranties of any kind, whether express or implied.
  • We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.
  • Our liability for any claim arising from or in connection with these Terms or the Products is limited to the amount you paid for the relevant Product(s).
  • We are not liable for indirect, incidental, punitive, or consequential damages.
  • Nothing in these Terms excludes liability which cannot be excluded under applicable law.

10. Indemnification
You agree to indemnify, defend, and hold us (and our affiliates, officers, agents) harmless from any claims, liabilities, damages, losses, costs, or expenses (including attorneys’ fees) arising from your use of the Site or violation of these Terms.

11. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of competent courts in [City / State, e.g. Ahmedabad, Gujarat].

12. Severability & Waiver
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect. Failure to enforce any right or provision under these Terms does not constitute a waiver of such right or provision.

13. Changes to Terms
We may revise these Terms from time to time. Revised Terms will be posted on the Site with “Last Updated” date. Continued use after changes means you accept the new Terms.